Patient Portal Assist

New Patient Inquiry

Step 1:
CLICK on the [Access Patient Portal] button below.

Step 2:
CLICK on the [I’m A New Client] button.

Step 3:
Answer
a few questions about yourself (or your loved one) regarding services.

Step 4:
SUBMIT and That’s It!
Someone from our team will be in touch with you within 24 hours (or the next business day if submitted on the weekend).

Existing Patient Access

Step 1:
CLICK on the [Access Patient Portal] button below.

Step 2:
CLICK on the [I’m An Existing Client] button.

Step 3:
ENTER YOUR EMAIL address that is on file.

Step 4:
CHECK YOUR EMAIL. A one-time link will be sent to your email address. 

Step 5:
CLICK THE ONE-TIME LINK that was sent to your email. This will be used to enter the portal. 

Step 6:
IN THE PORTAL.
Once you are in the portal you can do the following:

  • Send a secure message to your clinician
  • Upload documents relevant to your care
  • Cancel or request a change to any upcoming appointments
  • Pay any outstanding bills
  • View receipts for charges to your account

 

How to pay my bill

Step 1:
CLICK on the [Access Patient Portal] button below.

Step 2:
CLICK on the [I’m An Existing Client] button.

Step 3:
ENTER YOUR EMAIL address that is on file.

Step 4:
CHECK YOUR EMAIL. A one-time link will be sent to your email address. 

Step 5:
CLICK THE ONE-TIME LINK that was sent to your email. This will be used to enter the portal. 

Step 6:
IN THE PORTAL. On your Patient Portal page, you’ll see tabs at the top, CLICK on [BILLING & PAYMENTS].

Step 7:
If you have a balance, it will say “TOTAL BALANCE” with the amount owed. CLICK on the [PAY NOW] button.

Step 8:
You can ENTER CREDIT CARD information and CLICK on [PAY].

Please note: When you add a credit card to pay a bill, it will be automatically saved for future payments.

For assistance:
Call our office at 412-823-5155 (x615) M-F 8am-4pm.